We’ve all been there. It’s Friday afternoon, and everyone is trying to wrap up their business for the week. The phones are ringing off the hook, emails are flooding in, and people are coming in and out. You’re just trying to keep up with it all when suddenly, your network goes down. Panic sets in. You pick up the phone to call your IT provider, and all you get is an automated answer. You’re put on hold, and you’re stuck listening to elevator music. The stress levels rise as you wonder how long it’s going to take for someone to pick up the phone. It’s moments like these that make you realize how important it is to have a reliable and proactive IT service.

You DON’T want to get stuck there again. Here’s some important questions for you:

• Is it time to re-evelauate your current IT provider? 

• What qualities should you look for in an IT provider? 

• What benefits can a reliable and proactive IT provider bring your business? 

If you want to know the answer to any of those, then you are definitely in the right place. We’ll explore all the benefits that a proactive IT provider can bring to your business, from increased productivity to scalability and everything in between – and yes, even a real person on the other line right when you call. 

Whether you are a small startup or a large corporation, having a proactive IT service can be a game-changer for your business. They can help ensure that your technology is always up to date, secure, and running smoothly. Here are seven benefits of a proactive IT service:

Increased Productivity

One of the primary benefits of a proactive IT service is that it can help increase productivity. A proactive IT service will monitor your systems and detect issues before they become major problems, which can save your employees time and frustration. By keeping your systems running smoothly, your employees can focus on their core job responsibilities and not have to worry about IT issues.

Improved Security

Another benefit of a proactive IT service is improved security. They will implement the latest security measures and protocols to protect your business from cyber threats. They will also monitor your systems for any potential security breaches and take action to prevent them from occurring. This can help prevent data breaches, malware infections, and other cyber threats that can be costly for your business.

Reduced Downtime

Downtime can be costly for businesses, as time is literally money. By monitoring your systems and detecting issues before they become major problems, a proactive IT service can help prevent downtime. And if issues do arise, they would address the problem promptly. This can save your business time and money and ensure that your systems are always up and running. 

Predictable IT Costs

One of the challenges of IT support is the unpredictability of costs. With a proactive IT service, you can have predictable IT costs. A proactive IT service will provide ongoing maintenance and support for a fixed monthly fee. This can help you budget for IT expenses and avoid unexpected costs.

Scalability

A proactive IT service can also help your business scale. As your business grows, your IT needs will change, and a proactive IT service can help you manage these changes. They can provide guidance on which technology solutions to implement and help you scale your systems as needed.

Improved Customer Service

In today’s world, customers expect (and deserve) businesses to be available 24/7. A proactive IT service can help improve your customer service by ensuring that your systems are always running smoothly, answer questions, and also address hiccups as they arise. 

Access to Expertise

Finally, a proactive IT service can provide your business with access to expertise. You will have access to a team of IT professionals who have the knowledge and expertise to manage your technology systems, rather than just one person’s knowledge.. 

Bottom Line

Who you choose for your IT provider can either be a part of your business’s success and growth or they can limit you. Luckily, you are in control of who you choose. You deserve an IT provider that keeps you on and running at top-performance not only on busy Friday afternoons, but all the time.  

A proactive, not reactive IT provider can help increase your business’s productivity, improve security, reduce downtime, provide predictable IT costs, help your business scale, improve customer service, and provide access to special expertise. And keep your network running when you need it most! 

Trey Hart Solutions fits ALL of the above qualities and more! Contact us here for a free discovery call to see if we have the IT solutions that your business needs: [LINK]